1. What's the difference between the bumper case and clear case? 

For each design, we offer two basic styles of rim:  ZERO GRAVITY Clear Cases are made of a clear hard plastic, which are more sleek and fashionable.  ZERO GRAVITY Bumper Cases are made from a flexible black rubber and are more durable and protective. Both styles securely snap onto your phone, covering the back and sides, but do not cover the screen.


 2. Are 5C cases available in the bumper style?

No, Our 5C cases are only available in the clear hard plastic at this time.

3. Do you ship to my country?

Here's a list of countries we currently ship to: Andorra, Argentina, Australia, Austria, Belgium, Brazi,l Bulgaria, Canada, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Iran, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Malta, Mexico, Montenegro, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Qatar, Reunion, Romania, Russia, Saudi Arabia, Serbia, Slovakia, Slovenia, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, United Arab Emirates, United Kingdom, and the United States.

4. Are there any countries you don't ship to?

The only countries we don't ship to are as follows: Singapore, Kuwait, North Korea, South Korea, China, Taiwan and Hong Kong.

5. I've received my confirmation # but still have not received my tracking #?

Items can take 3-4 days to be processed and shipped, once your item has been shipped you will be sent an email with your tracking #. 

6. I've received my tracking #, but there is no information. 

Shipping information can take 24-48 hours to be processed by either USPS or UPS. If tracking information is still unavailable after this period of time, please contact us at hello@touchzerogravity.com

7. How long will it take for my item to arrive?

If you live in the United States your item will arrive in approximately 5-8 business days. International packages can take 7-14 business days to arrive.

8. How protective are our cases? 

Our cases are durable and protective. They securely snap onto your phone and cover the back and sides of the phone. However, our cases do not cover the screen of your phone. Screen protectors are a great solution to protect the front of your phone and are fully functional with our cases.

9. How can I calculate shipping for international orders? 

For international orders, the shipping cost can be calculated prior to placing your order. After you have your items in your cart, you can proceed to checkout like normal. Once you have entered your shipping address you will have the option to calculate your shipping costs before placing your order. 

10. Do you accept returns? 

If you are not completely satisfied with your order you may return or exchange any unused or defective merchandise within 15 days. For more information regarding returns feel free to visit our return policy page here for more details! 

11. Can I process an exchange? 

Of course! If you would like to exchange an item you purchased for another, just ship it back to us unused before 15 days. Once we receive your old case, your new one will be shipped out for you. For more details on how to process an exchange check out our return policy page

12. Do you ever have sales?

Yes! Follow us on Instagram, Facebook, and Twitter to stay updated on sales and future promotions!

13. How do I enter my PROMO code? 

You will be given the opportunity to enter a PROMO code during checkout. The code must be entered in ALL CAPS. 

14. Is the Compact iPhone case really make-up?

 The case is not real makeup, but a print of a compact case.