Return Policy

We appreciate your business and aim to ensure your satisfaction with our products. Please review our return policy below to have a seamless shopping experience.


If you've purchased through our website (,
All sales are considered FINAL, except in cases where the item is defective, or an incorrect item has been shipped.

Return Process:

If it is proven to be a defective or damaged product and in the event of an error on our part resulting in the receipt of an item different from your order, please contact us within 10 days of the order delivery date. We will replace the product upon our approval of the issue.

Please follow these instructions:

  • Notify us within 10 days of the delivery date.
  • Contact us at to request a replacement. Attach clear photos of the issue and include the following information for assistance:

In your email, please provide the following details:

  • Order Number (also include it in the email subject line)
  • Your Full Name
  • Delivery Address
  • Reason for the email (e.g., received incorrect item)
  • Name of the correct item you ordered
  • Name of the correct model number (e.g., iPhone 15 Pro)
  • Attach a picture/photo of the incorrect item you received.

Contact Us

Once we confirm your request and issue, we will promptly send you the correct item at our expense. We apologize for any inconvenience.

Refunds (if applicable):

Your refund will be processed, and the credit will be automatically applied to your credit card or original payment method. This typically takes 3-7 business days, depending on your bank's policies.

If FedEx tracking confirms the delivery of your package, we cannot provide a refund. In such cases, please contact your local FedEx office and initiate a claim.

Late or Missing Refunds (if applicable):

If you haven't received your refund after receiving notification, please follow these steps:

  • Double-check your bank account.
  • Contact your credit card company. It may take some time before your refund is officially posted.
  • Contact your bank, as refunds often have processing times.

If you've completed these steps and still haven't received your refund, please reach out to us at